Please provide the following personal information:
Note, this information is required for validation only and will not be
shared with Yamaha or any other parties unless permission is specifically granted (see below).
Fields marked with a
* means that it is a
First Name *
Last Name *
Please provide the following information about your motorcycle:
Year Select Model Year 1999 2000 2001 2002 2003 *
Model Select Model Vstar 1100 Custom Vstar 1100 Classic Vstar 1100 Silverado *
Warranty (select one) Yamaha Extended Warranty in effect Standard factory warranty in effect No warranty in effect currently *
Please describe current status of your starter:
My starter appears to be normal and I will monitor the situation
My starter is defective as defined by twisted starter bolts.
Starter was defective but has been repaired/replaced
What action has been taken to date?
None taken, starter appears normal.
My starter is twisted but functional. No action taken yet.
I have presented the bike to a dealer for remedy.
I have fixed or replaced the starter. No dealer involved
If brought to a dealer, what was the response?
Check all boxes that
My starter was fixed or replaced under warranty
I was told starter was not covered because of mileage or age
Dealer stated there is no history or they are unaware of a problem.
I have fixed or replaced the starter myself.
Bike is disabled awaiting further action
Dealer has bike and is processing claim
Name of repair facility, City, State. (or self)
If the bike was repaired, what was the cost of the repair?
What was approximate mileage at time of failure?
When was the starter serviced?:
Please give a brief description of the repair or any relevant comments
Do you grant permission for your personal data to be forwarded to
Yes, my information can be forwarded to Yamaha for action.
No, please only use my information for statistical compilation.
Thank you for taking the time to participate in this survey